Delivery dates referred to in any quotation may be stated in writing by a duly authorised official of the Seller to be otherwise and the Seller shall not be under any liability to the Buyer in respect of any failure to deliver on any particular time, date or dates. Without prejudice to the foregoing, any stipulated time for delivery shall not run until the Seller has received all necessary information or other items to enable the Seller to being production of the goods.

Delivery shall be at the Buyer's premises unless otherwise stipulated or agreed by the Seller. If the Buyer collects the goods from the Seller's premises or the Seller's agent's premises as may occur from time to time then delivery shall be at the seller's premises. The Seller will charge for delivery unless the price is expressed as being inclusive of delivery charges.

If the Buyer refuses or fails to take delivery of goods tendered in accordance with the contract or fails to take any action necessary on its part for delivery and/or shipment of the goods the Seller shall be entitled to terminate the contract with immediate effect and/or dispose of the goods as the Seller may determine and/or recover from the Buyer any loss or additional costs (including without limitation any damage and storage costs) which result from such refusal or failure.

Unless otherwise expressly agreed the Seller may effect the delivery in one or in instalments. Where delivery is affected by instalment each instalment shall be treated as a separate contract and any failure by the seller to deliver any one or more instalments or at any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the contract as a whole as repudiated. 

If you have any queries regarding your delivery please call our friendly and professional team on 01937 960084

Returns Policy

We offer a fair returns service should you change your mind, need a different size or receive a faulty item. If you decide to return an item please do so within 14 calendar days of receiving your order. If you wish to do this please contact us at [email protected] and we will process your return.

Order Cancellations

You have the right to cancel your order for any reason within 14 days of receiving all the items in your order. If you wish to do this please contact us at [email protected] and we will process your cancellation.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

In the unlikely event that the customer is unhappy with the goods supplied, they can be returned to the Majorelle Interiors premises within 7 days of purchase and the purchase price will be refunded in full on confirmation that the goods are in the same condition as delivered. Without exception no goods will be accepted after 7 days. Damages and incorrect deliveries must be notified to Majorelle Interiors  within 3 days of receipt. A customer advisor is on hand Monday to Friday 09:00-16:00 hours on 01937 960084. Where payment is made on credit/debit card any refund will be to the same account. A 30% re stocking charge may apply. On cancellation you must return the goods at a cost to you unless the goods are being returned because they are faulty.

Bespoke handcrafted furniture that is not faulty can not be returned. For these kind of purchases you will be contacted and a contract / agreement will be made and agreed between you and Majorelle Interiors  prior to the order.

Import duties & custom fees on goods from outside the UK are charged to the buyer.